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Caring For Our Virtuance Community

By Jeff Corn Last Updated December 31, 2020 2 min read

In response to the COVID-19 outbreak, Virtuance has taken the following proactive steps to ensure that we provide a safe and healthy environment for you, your homeowners, and our team.

To prevent service disruptions, the following safety measures must be followed. 

  1. Refrain from attending the photoshoot to limit unnecessary personal interaction. Our photographers are professionals and can perform the shoot in an expert manner without your attendance.

  2. If homeowner or tenant attendance cannot be avoided, all persons are required to wear face coverings and practice social distancing during the photoshoot, preferably by stepping outside or waiting in a garage during the photoshoot.

  3. We ask that you urge property owners/tenants to clean and disinfect the property before the photographer’s arrival.

  4. Our team will turn on lights and adjust blinds while inside the property; however, they will not touch or move other items in the interest of everyone’s safety. Please ensure all personal items are put away before our arrival. 

  5. Photographers will not be taking off their shoes while inside properties. 
  6. If anyone on site is experiencing COVID-19 symptoms or has been in contact with someone who tested positive for COVID-19 in the last 14 days, Virtuance asks you to reschedule the shoot. 
  7. The photographer will cancel or reschedule the shoot upon arrival if these policies are not followed, resulting in a cancellation fee.

**Please provide Photographer Notes on any must-have images, angles, or rooms to ensure that we capture exactly what you need to effectively market your listing.**

You must agree to consent to these terms before scheduling a photoshoot, in the interest of everyone’s safety.

Here are the safety precautions that Virtuance is following to keep you, your client, and our team safe .

  1. We require all Virtuance photographers to take appropriate preventative measures including the wearing of face coverings, the regular and consistent use of hand sanitizer, frequent cleaning of equipment, and practicing social distancing while onsite.

  2. We’re providing all Virtuance photographers with disposable gloves to use while onsite.

  3. We’re requiring all Virtuance team members who do not feel well to stay home, get well, and avoid interacting with colleagues or clients.

  4. We’re requiring all Virtuance photographers to let us know if they think they may have been exposed to COVID-19, and are not scheduling them for additional photo shoots for 14 days.

  5. Our office team is working remotely so that we can continue to provide you with the full support you’re accustomed to.

We want to ensure that all agents, homeowners, and photographers stay safe and healthy during this challenging time. We cannot thank you enough for your understanding and support. We’re all in this together. Thanks for your understanding and compliance.

We believe that we are taking all steps necessary to ensure everyone’s health and safety. We will continue operating under the above protocols to comply with local, state, and national regulations. That said, we have discontinued operations in certain markets to comply with local or state orders.